Better Business Bureau Report for
The Arc of Greater Cleveland

Better Business Bureau Report issued October 2013
Better Business Bureau Report expires October 2015

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: The Arc of Greater Cleveland
Address: 2421 Community College Avenue
  Cleveland, OH 44115
Phone: 216-622-0755
Web Address:
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Better Business Bureau Comments

Formerly known as:The Center for Mental Retardation

Year, State Incorporated: 1962, Ohio
Affiliates: None
Stated Purpose: The purpose of this organization is "to empower persons affected by intellectual and/or developmental disabilities through advocacy, education, and the promotion of activities that improve quality of life."

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Evaluation Conclusions


The Arc of Greater Cleveland meets the 20 Standards for Charity Accountability.
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This organization offers programs relating to health , education and employment by individual and or group advocacy, outreach/case management, and education.

For the fiscal year ended June 30, 2013, The Arc of Greater Cleveland's program expenses were:

program 130,752
Total Program Expenses: $130,752
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Chief Executive : Cynthia Norwood, Executive Director

Chair of the Board: James DeFeo, esq.
Chair's Profession / Business Affiliation: Thompson Hine

Board Size: 13

Paid Staff Size: 2

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, grant proposals
Fund raising costs were 9% of related contributions. (Related contributions, which totaled $93,593, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on The Arc of Greater Cleveland's audited financial statements for the fiscal year ended June 30, 2013.

Source of Funds  
Grants 64,980
special events 61,088
contributions 32,505
program service fees 5,957
investment income 762
member dues 440
Total Income $165,732


Uses of Funds as a % of Total Expenses

Programs: 80%  Fund Raising: 5%  Administrative: 14%  Other Expenses: 1%

Total income $165,732
Program expenses $130,752
Fund raising expenses 8,289
Administrative expenses 21,901
Other Expenses 885
Total expenses $161,827
Income in Excess of Expenses 3,905
Beginning net assets 8,314
Other Changes in Net Assets 47,832
Ending net assets 0
Total liabilities 52,103
Total assets $7,159

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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