Better Business Bureau Report for
United Way of Greater Cleveland

Better Business Bureau Report issued December 2013
Better Business Bureau Report expires December 2015

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: United Way of Greater Cleveland
Address: 1331 Euclid Ave.
  Cleveland, OH 44115-1854
Phone: 216-436-2100
Web Address:
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Better Business Bureau Comments

Formerly known as:United Way Services

Year, State Incorporated: 1943, Ohio
Affiliates: United Way of Geauga County, and 1 chapters
Stated Purpose: United Way of Greater Cleveland is a leader in addressing health and human service needs through convening partnerships, funding programs, generating resources and advocating for public policy to support our community's priorities.

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Evaluation Conclusions


United Way of Greater Cleveland (UWGC) meets the 20 Standards for Charity Accountability.
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How Your Contributions Are Invested In Our Community Education Programs -- $4,298,731 Preparing children to enter and graduate from school. Income (financial stability) Programs -- $4,673,280 Working with families to earn income sufficient to meet current financial obligations, live in safe and affordable permanent housing, and acquire some savings or assets. Health Programs -- $4,159,332 Helping families and individuals improve their health and wellness through access to health care, early detection and treatment, and preventive services. Organizational Capacity Building -- $231,073 Federated Agencies -- $3,892,730 Includes Catholic Charities Health and Human Services, Jewish Federation of Cleveland and United Black Fund. Various grants, Special Projects and United Way 211 -- $3,885,894 Other Agency Support - $12,421,128

For the fiscal year ended June 30, 2013, UWGC's program expenses were:

Allocations and grants 21,279,066
Educational development 1,182,922
Planning and agency relations 666,121
Total Program Expenses: $23,128,109
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Chief Executive : William Kitson, President and Chief Executive Officer

Chair of the Board: Paul Clark
Chair's Profession / Business Affiliation: Regional President - Cleveland, PNC Bank

Board Size: 81

Paid Staff Size: 151

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, telephone, invitations to fund raising events, print advertisements, television, radio, grant proposals, internet, planned giving arrangements
Fund raising costs were 14% of related contributions. (Related contributions, which totaled $13,676,142, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on UWGC's audited financial statements for the fiscal year ended June 30, 2013.

Source of Funds  
Contributions (gross) 13,676,142
Program fees 1,443,405
Realized investment gains 918,532
Unrealized investment gains 377,394
Grants 266,111
Interest and dividend income 230,123
Rental Income 40,202
Total Income $16,951,909


Uses of Funds as a % of Total Expenses

Programs: 76%  Fund Raising: 6%  Administrative: 8%  Other Expenses: 10%

Total income $16,951,909
Program expenses $23,128,109
Fund raising expenses 1,899,124
Administrative expenses 2,572,699
Other Expenses 3,194,444
Total expenses $30,794,376
Expenses in Excess of Income (13,842,467)
Beginning net assets 38,983,638
Other Changes in Net Assets 1,603,217
Ending net assets 26,744,388
Total liabilities 36,037,392
Total assets $62,781,780

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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