Better Business Bureau Report for
Holocaust Museum Houston

Better Business Bureau Report issued March 2014
Better Business Bureau Report expires March 2015

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Holocaust Museum Houston
Address: 5401 Caroline
  Houston, TX 77004
Phone: 713-942-8000
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1991, Texas
Affiliates: None
Stated Purpose: Holocaust Museum Houston is dedicated to educating people about the Holocaust, remembering the six million Jews and other innocent victims, and honoring the survivors' legacy. Using the lessons of the Holocaust and other genocides, we teach the dangers of hatred, prejudice and apathy.

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Evaluation Conclusions


Holocaust Museum Houston does not meet the following 3 Standards for Charity Accountability.

Standard 8: Program Service Expense Ratio - Spend at least 65% of its total expenses on program activities.

The Holocaust Museum Houston does not meet this Standard because:

  • The total expenses on program activities were 36%, the requirement for this allocated percentage is at least 65%. 

Standard 12: Detailed Functional Breakdown of Expenses - Include in the financial statements a breakdown of expenses (e.g., salaries, travel, postage, etc.) that shows what portion of these expenses was allocated to program, fund raising, and administrative activities. If the charity has more than one major program category, the schedule should provide a breakdown for each category.

The Holocaust Museum Houston does not meet this Standard because:

  • The audit for fiscal year ending, June 30, 2013, does not include a functional breakdown of expenses by fundraising, administration and programs.

Standard 14: Budget - Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

The Holocaust Museum Houston does not meet this Standard because:

  • The budget submitted did not include the functional breakdown of expenses including fundraising , administration and programs. 
Holocaust Museum Houston meets the remaining 17 Standards for Charity Accountability.
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HMH is dedicated to the past, present and future. Through teacher training, educational and outreach programming, exhibits and tours, Holocaust Museum Houston teaches the events of the Holocaust to demonstrate the destructive power of prejudice and the importance of moral courage and individual responsibility. HMH originated in the hearts and minds of Houston-area survivors. The idea to build a memorial and education center garnered broad based support among Houston’s business, cultural, educational, and religious communities. HMH opened on March 3, 1996. The 23,000 square foot museum is a testimonial to those who perished in the Holocaust, a place of honor for those who survived, and a source of education for present and future generations. In 2012-2013, the Museum welcomed 157,020 visitors; more than 17,537 of these visitors were students on scheduled tours from 389 Houston area schools. The Museum displayed six changing and five traveling exhibits and hosted 21 public programs. The Curriculum Trunk Program reached 15,775 students last year and 108 schools across the nation. Holocaust Museum Houston’s programs reach people of various backgrounds throughout the community and nation. Exposure to all members of the community, especially students who are the future and hope of society, is pertinent to the cessation of human rights violations worldwide. Their programs encourage diverse students, teachers, and members of society to think about issues in the community and how they as individuals can, and must, help to make a difference. Holocaust Museum Houston’s exhibits and public and educational programs are coordinated by experienced Museum staff.

For the fiscal year ended June 30, 2013, Holocaust Museum Houston's program expenses were:

Total Program Expenses: $
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Chief Executive : Dr. Kelly J. Zúñiga, Ed. D., CFRE, Executive Director

Chair of the Board: Mark Mucasey, President of the Board
Chair's Profession / Business Affiliation: Mucasey and Associates Architects, Architect

Board Size: 29

Paid Staff Size: 22

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, print advertisements, grant proposals, planned giving arrangements, Exhibit Art Circle Invitations
Fund raising costs were 17% of related contributions. (Related contributions, which totaled $2,873,621, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Holocaust Museum Houston's audited financial statements for the fiscal year ended June 30, 2013.

Source of Funds  
Contributions 1,688,718
Special events, net (revenues of $1,373,848 less expenses of $293,921) 1,079,927
Investment income, net 762,301
Membership fees 331,334
Book sales 108,076
Federal grants 104,976
Rental and other income 40,607
Net assets released from restrictions
Total Income $4,115,939


Uses of Funds as a % of Total Expenses

Programs: 36%  Fund Raising: 14%  Administrative: 50% 

Total income $4,115,939
Program expenses $1,268,533
Fund raising expenses 484,700
Administrative expenses 1,779,847
Total expenses $3,533,080
Income in Excess of Expenses 582,859
Beginning net assets 13,240,222
Ending net assets 13,823,081
Total liabilities 967,137
Total assets $14,790,218

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The BBB has processed no complaints about this organization in the past 36 months, our standard reporting period.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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