Better Business Bureau Report for
Ronald McDonald House of Houston, Inc.

Better Business Bureau Report issued February 2014
Better Business Bureau Report expires February 2015

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Ronald McDonald House of Houston, Inc.
Address: 1907 Holcombe Boulevard
  Houston, TX 77030
Phone: 713-795-3500
Web Address:
Also known as:Houston's Ronald McDonald House
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Better Business Bureau Comments

Year, State Incorporated: 1978, Texas
Affiliates: None
Stated Purpose: Houston’s Ronald McDonald House offers a home away from home providing care, compassion and hope to families with seriously ill children being treated in Texas Medical Center member institutions.

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Evaluation Conclusions


Ronald McDonald House of Houston, Inc. meets the 20 Standards for Charity Accountability.
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The Ronald McDonald House of Houston provides residential services to the families of children undergoing treatment for cancer and other serious illnesses at the Texas Medical Center. This organization maintains and offers a 50-bedroom House on Holcombe Boulevard and a 20-bedroom House inside Texas Children's for families that have children in the Intensive Care Units. There are also two family rooms inside Texas Children's, one on the inpatient floor and one in the Texas Children's Cancer Center's Outpatient Clinic. In 2006, the organization opened a 14-bedroom space inside Memorial Hermann Children's Hospital. RMHH has since opened additional family rooms in the Cardiovascular ICU and Neonatal ICU at Texas Childrens Hospital and MD Anderson Childrens Cancer Hospital.

For the fiscal year ended December 31, 2012, Ronald McDonald House of Houston, Inc.'s program expenses were:

Total Program Expenses: $
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Chief Executive : Leslie Bourne, Executive Director

Chair of the Board: W. Greg Looser, President
Chair's Profession / Business Affiliation: Greyson Partners, Managing Partner

Board Size: 40

Paid Staff Size: 44

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, grant proposals, internet, Third party events
Fund raising costs were 16% of related contributions. (Related contributions, which totaled $3,713,146, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Source of Funds  
Special events 1,979,127
Contributions 1,734,019
House occupancy fees 438,246
In-kind contributions 94,350
Investment return 39,556
Direct donor benefit costs -508,797
Total Income $3,776,501


Uses of Funds as a % of Total Expenses

Programs: 74%  Fund Raising: 16%  Administrative: 10% 

Total income $3,776,501
Program expenses $2,899,807
Fund raising expenses 604,152
Administrative expenses 377,047
Total expenses $3,881,006
Expenses in Excess of Income (104,505)
Beginning net assets 11,074,950
Ending net assets 10,970,445
Total liabilities 232,621
Total assets $11,203,066

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The BBB has processed no customer complaints on this charity in its three year reporting period.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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