Better Business Bureau Report for
Virginia Supportive Housing

Better Business Bureau Report issued October 2014
Better Business Bureau Report expires October 2016

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Virginia Supportive Housing
Address: P.O. Box 8585
  Richmond, VA 23226
Phone: 804-788-6825
Web Address:
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Better Business Bureau Comments

Formerly known as:SRO Housing

Year, State Incorporated: 1988, Virginia

Mission: The mission of Virginia Supportive Housing is to end homelessness by providing permanent housing and supportive services.

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Evaluation Conclusions


Virginia Supportive Housing meets the 20 Standards for Charity Accountability.
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Program Activities


Permanent Supportive Housing Communities:  VSH develops, owns, manages, and provides supportive services in new/adaptive reuse housing for formerly homeless individuals and families. Currently, VSH manages 463 units of supportive housing in Richmond (163 units), Hampton Roads (240 units), and Charlottesville (60 units) for those experiencing homelessness. VSH provides onsite supportive services for all residents who need and request them, including case management, counseling and skills training, community- building, financial literacy education, and employment assistance. While the services VSH offers are varied, the goals are the same: improving economic self-sufficiency and housing stability and promoting mental health and substance abuse recovery.

Permanent Supportive Scattered-Site Housing:  In addition to its housing developments, VSH also manages scattered-site housing programs that provide homeless individuals and families with varying levels of supportive services in privately owned apartments. The Shelter Plus Care program provides subsidies to private landlords together with services provided by partner agencies for 130 households. A Place To Start (APTS) provides permanent housing and intensive support services to 70 individuals in Richmond experiencing chronic homelessness and a severe and persistent mental illness. HomeLink in Richmond (80 units) and Housing First in Hampton Roads (84 units) provide scattered-site apartments and supportive services for chronically homeless single adults with disabilities.

The Veterans Program:  The VSH Veterans Program helps veteran families in the Richmond, Petersburg, Tri-cities, Charlottesville and surrounding areas address housing barrier issues in order to secure and maintain permanent housing. The program provides prevention funds for veterans at risk of homelessness and rapid rehousing services for veterans who become homeless. In addition, the program provides short-term, intensive case management to link individuals and families to benefits and provides temporary financial assistance that supports the costs of achieving housing stability.

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For the fiscal year ended December 31, 2013, VSH's program expenses were $9,890,754. This includes Permanent Supportive Housing (PSH) programs in Richmond, Hampton Roads and Charlottesville; Homeless Prevention and Rapid Re-housing Programs for Veteran Families in Richmond, Petersburg and Charlottesville; as well as Multi-family Development of additional PSH apartments in Hampton Roads and Richmond, with VSH providing both Property Management and Supportive Services for all apartments that it has developed and now owns.

Total Program Services 9,890,754
Total Program Expenses: $9,890,754
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Chief Executive : Allison Bogdanovic, Executive Director

Chair of the Board: Mr. Russell T. Aaronson III
Chair's Profession / Business Affiliation: GrayCo, Inc.

Board Size: 20

Paid Staff Size: 120

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Fund Raising


Method(s) Used:

Direct mail, invitations to fund raising events, print advertisements, television, radio, grant proposals, and internet & website appeals.
Fund raising costs were 5% of related contributions. (Related contributions, which totaled $8,474,025, are donations received as a result of fund raising activities.)
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The following information is based on Virginia Supportive Housing and Affiliates' audited financial statements for the fiscal year ended December 31, 2013.

Source of Funds  
Government Grants 5,167,894
Rental Income and Fees Earned 4,101,525
Contributions 1,735,690
Capital Contributions 1,493,629
Investment Earnings and Other Revenue 110,031
Special Events 76,812
Total Income $12,685,581


Uses of Funds as a % of Total Expenses

Programs: 87%  Fund Raising: 4%  Administrative: 9% 

Total income $12,685,581
Program expenses $9,890,754
Fund raising expenses 441,918
Administrative expenses 902,132
Total expenses $10,127,029
Income in Excess of Expenses 2,558,552
Beginning net assets 34,556,113
Ending net assets 37,114,665
Total liabilities 10,601,797
Total assets $47,716,462

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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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