Better Business Bureau Report for
Big Brothers Big Sisters of Metropolitan Chicago

Better Business Bureau Report issued July 2016
Better Business Bureau Report expires July 2018

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Big Brothers Big Sisters of Metropolitan Chicago
Address: 560 W. Lake St.
  Chicago, IL 60661
Phone: 312-207-5600
Web Address:
Also known as:BBBSMC
Big Brothers Big Sisters
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Better Business Bureau Comments

Year, State Incorporated: 1967, Illinois
Affiliates: None
Stated Purpose: The purposes of the corporation shall be: (a) to aid children primarily from single-parent families throughout Cook County, Illinois, in their healthy and functional growth into adult members of society and their community; (b) to assist these children in their social, emotional, and character development through specified techniques in human services developed and utilized by the corporation and other lay and professional persons; (c) to provide ongoing supportive services to selected volunteer Big Brothers and Big Sisters who act as mentors and change agents in the lives of these children; (d) to provide selected special services to the families of these children as required; (e) to join with other organizations providing human services to such children and their families in creating a climate of maximal human growth and development through common research, education, and action.

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Evaluation Conclusions


Big Brothers Big Sisters of Metropolitan Chicago does not meet the following 2 Standards for Charity Accountability.

Standard 14: Budget - Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

Big Brothers Big Sisters of Metropolitan Chicago does not meet this Standard because, when the organization provided budget information, it indicated that the budget:

  • Did not identify total projected program service expenses.
  • Did not identify total projected fund raising expenses.
  • Did not identify total projected administrative expenses.

Standard 16: Annual Report - Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

Big Brothers Big Sisters of Metropolitan Chicago does not meet this standard because the most recent annual report did not include:

  • A roster of the board of directors
  • Total expenses for each program in the same categories that appear in the organization’s financial statements.
  • Total end of year net assets.
Big Brothers Big Sisters of Metropolitan Chicago meets the remaining 18 Standards for Charity Accountability.
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The Big Brothers Big Sisters of Metropolitan Chicago's mission is to empower at-risk youth by providing high impact one-to-one mentoring that enables lifelong success. They serve over 1,600 children ages 7 to 17 in a variety of options throughout the Greater Chicagoland area with outcome based programming.

For the fiscal year ended June 30, 2014, Big Brothers Big Sisters of Metropolitan Chicago's program expenses were:

Community Based/Site Based 2,773,758
Total Program Expenses: $2,773,758
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Chief Executive : Arthur Mollenhauer, Chief Executive Officer

Highest Paid Executive: Jeremy Foster,Senior Vice President of Development
Compensation*: $93,759

Chair of the Board: Kathy Herbert
Chair's Profession / Business Affiliation: Consultant and Small Business Investor

Board Size: 49

Paid Staff Size: 49

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

telephone, invitations to fund raising events, print advertisements, grant proposals, internet, planned giving arrangements
Fund raising costs were 13% of related contributions. (Related contributions, which totaled $3,573,260, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Big Brothers Big Sisters of Metropolitan Chicago's audited financial statements for the fiscal year ended June 30, 2014.

Source of Funds  
Special Events 929,910
Individuals 880,398
Contributions - Corporations 743,231
Foundations 631,530
Contributions In-Kind 147,984
Big Brothers Big Sisters of America 110,700
Government Grants 70,137
United Way 35,200
Program Related Events 24,170
Program Service Fees 10,085
Interest Income 1,481
Total Income $3,584,826


Uses of Funds as a % of Total Expenses

Programs: 79%  Fund Raising: 13%  Administrative: 8% 

Total income $3,584,826
Program expenses $2,773,758
Fund raising expenses 457,469
Administrative expenses 288,354
Total expenses $3,519,581
Income in Excess of Expenses 65,245
Beginning net assets 1,161,353
Ending net assets 1,226,598
Total liabilities 281,838
Total assets $1,508,436

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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