Better Business Bureau Report for
Neighborhood Housing Services of Chicago

Better Business Bureau Report issued October 2014
Better Business Bureau Report expires October 2016

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Neighborhood Housing Services of Chicago
Address: 1279 N Milwaukee Ave
  Chicago, IL 60622
Phone: 773-329-4010
Web Address:
Also known as:NHS
NHS of Chicago
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Better Business Bureau Comments

Year, State Incorporated: 1975, Illinois
Affiliates: Neighborhood Housing Services of Chicago, Inc., Neighborhood Lending Services, Inc., NHS Redevelopment Corporation Consolidated, NHSRC Initiatives, Inc., NHS of the Fox Valley, Limited Partnerships
Stated Purpose: To create opportunities for people to live in affordable homes, improve their lives, and strengthen their neighborhoods,

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Evaluation Conclusions


Neighborhood Housing Services of Chicago does not meet the following 2 Standards for Charity Accountability.

Standard 16: Annual Report - Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

Neighborhood Housing Services of Chicago does not meet this standard because:

  • The organization states it does not have an annual report covering activities conducted in the past year.

Standard 17: Web Site Disclosures - Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

Neighborhood Housing Services of Chicago does not meet this Standard because the organization's website,, does not include all of the recommended information for those charity websites that solicit for donations. Specifically, it does not include:

  • Total income.
  • Total program expenses.
  • Total fund raising expenses.
  • Total administrative expenses.
  • End of year net assets.
  • Electronic access to the organization’s most recent IRS Form 990.
Neighborhood Housing Services of Chicago meets the remaining 18 Standards for Charity Accountability.
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Educating and preparing new homeowners for success Lending to help people buy, fix and keep their homes Sustaining home ownership through foreclosure prevention services Preserving, rehabbing and investing in housing Building powerful and enduring community partnerships

For the fiscal year ended March 31, 2013, Neighborhood Housing Services of Chicago's program expenses were:

Community consultation and assistance 3,607,987
Community lending programs 3,150,127
Direct Costs of property rented 1,472,706
Neighborhood redevelopment 776,566
Interest 762,437
Depreciation amd amortization 532,876
Bad Debt Expense 375,284
Real estate taxes 221,084
Forgivable loans 202,864
Direct costs of property sold 83,181
Deferred loans discount -39,174
Sale of Property -193,500
Total Program Expenses: $10,952,438
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Chief Executive : Ed Jacob, Executive Director

Highest Paid Executive: Mark Leon,CFO
Compensation*: $149,352

Chair of the Board: Beth Witczak
Chair's Profession / Business Affiliation: Managing Director, CRA & Fair Lending Officer, The Private Bank

Board Size: 14

Paid Staff Size: 120

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, grant proposals, internet
Fund raising costs were 17% of related contributions. (Related contributions, which totaled $3,554,975, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Neighborhood Housing Services of Chicago's audited financial statements - consolidated for the fiscal year ended March 31, 2013.

Source of Funds  
Contractual Services 7,238,124
Contributions and private grants 2,203,606
Rent and Other 1,890,477
Public grants 1,351,369
Premium Income and Servicing fees 932,895
Interest on loans receivable 299,053
Loan processing dees 259,605
Property management and development fees 224,957
Miscellaneous 169,061
Investment Interest 48,816
satisfaction of donor restrictions
release of donor restriction
Total Income $14,617,963


Uses of Funds as a % of Total Expenses

Programs: 73%  Fund Raising: 4%  Administrative: 23% 

Total income $14,617,963
Program expenses $10,952,438
Fund raising expenses 593,381
Administrative expenses 3,541,870
Total expenses $15,087,689
Expenses in Excess of Income (469,726)
Beginning net assets 15,730,928
Ending net assets 10,501,723
Total liabilities 34,288,422
Total assets $44,790,145

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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