Better Business Bureau Report for
Center for Conflict Resolution

Better Business Bureau Report issued May 2016
Better Business Bureau Report expires May 2018

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Center for Conflict Resolution
Address: 11 E. Adams
Suite 500
  Chicago, IL 60603
Phone: 312-922-6464
Web Address:
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Better Business Bureau Comments

Formerly known as:Neighborhood Justice of Chicago

Year, State Incorporated: 1979, Illinois
Affiliates: None
Stated Purpose: CCR works with indivduals, communities, courts and other institutions to manage and resolve conflict.

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Evaluation Conclusions


Center for Conflict Resolution does not meet the following Standard for Charity Accountability.

Standard 14: Budget - Have a board-approved annual budget for its current fiscal year, outlining projected expenses for major program activities, fund raising, and administration.

Center for Conflict Resolution does not meet this Standard because, when the organization provided budget information, it indicated that the budget:

  • Did not identify total projected administrative expenses.
In addition, the BBB of Chicago & Northern Illinois requested but did not receive complete information on the organization’s donor privacy and is unable to verify the organization's compliance with the following Standard for Charity Accountability: 18.
Center for Conflict Resolution meets the remaining 18 Standards for Charity Accountability.
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CCR provides free mediation services to more than 5,000 clients each year, and delivers mediation and conflict management/communication skills trainings to more than 500 individuals annually.

For the fiscal year ended May 31, 2015, Center for Conflict Resolution's program expenses were:

other programs 386,587
training 279,021
courts 165,751
Total Program Expenses: $831,359
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Chief Executive : Cassandra Lively, Executive Director

Chair of the Board: Anthony Anscombe
Chair's Profession / Business Affiliation: Attorney

Board Size: 21

Paid Staff Size: 14

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, invitations to fund raising events, grant proposals, internet
Fund raising costs were 10% of related contributions. (Related contributions, which totaled $682,166, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Center for Conflict Resolution's audited financial statements for the fiscal year ended May 31, 2015.

Source of Funds  
grants and contributions 579,437
training fees 187,965
dispute resolution center act 177,074
donated services 102,729
rental income 21,747
interest income 71
consulting fees
Total Income $1,069,023


Uses of Funds as a % of Total Expenses

Programs: 81%  Fund Raising: 7%  Administrative: 12% 

Total income $1,069,023
Program expenses $831,359
Fund raising expenses 68,369
Administrative expenses 127,831
Total expenses $1,027,559
Income in Excess of Expenses 41,464
Beginning net assets 302,223
Ending net assets 343,687
Total liabilities 123,146
Total assets $466,833

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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