Better Business Bureau Report for
The City Mission

Better Business Bureau Report issued April 2017
Better Business Bureau Report expires April 2018

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: The City Mission
Address: 5310 Carnegie Ave.
  Cleveland, OH 44103-4360
Phone: 216-431-3510
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1913, Ohio
Affiliates: None
Stated Purpose: Providing help and hope to all people through the transforming power of God's love.

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Evaluation Conclusions


The City Mission (TCM) meets the 20 Standards for Charity Accountability.
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The City Mission serves men and women who are homeless or in crisis, providing an array of services designed to empower and equip them to overcome chronic issues and achieve a positive and productive future. We also provide Inmate Outreach Services to inmates throughout the state. For a complete description of all the programs offered at The City Mission please visit the web page

For the fiscal year ended September 30, 2014, TCM's program expenses were:

Laura's Home 2,313,827
Crossroads 1,889,315
Pathways 656,606
Internship Ministry 396,664
Total Program Expenses: $5,256,412
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Chief Executive : Richard Trickel, Chief Executive Officer

Chair of the Board: Mark Alder
Chair's Profession / Business Affiliation: Area President, Herbruck, Alder and Company

Board Size: 22

Paid Staff Size: 58

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, telephone, invitations to fund raising events, print advertisements, radio, grant proposals, internet, planned giving arrangements
Fund raising costs were 29% of related contributions. (Related contributions, which totaled $7,977,838, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on TCM's audited financial statements for the fiscal year ended September 30, 2014.

Source of Funds  
Contributions 5,979,165
Direct Mail Income 1,911,432
Contributions - donated materials and services 187,136
Other 106,523
Special Events 87,241
Contributions - donated marketable securities 31,170
Interest and Dividend 14,011
Realized and Unrealized Gains on Investments 7,993
Total Income $8,324,671


Uses of Funds as a % of Total Expenses

Programs: 68%  Fund Raising: 30%  Administrative: 2% 

Total income $8,324,671
Program expenses $5,256,412
Fund raising expenses 2,343,918
Administrative expenses 157,159
Total expenses $7,757,489
Income in Excess of Expenses 567,182
Beginning net assets 10,007,391
Ending net assets 10,574,573
Total liabilities 1,478,867
Total assets $12,053,440

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This report is not to be used for fund raising or promotional purposes.

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