Better Business Bureau Report for
The City Mission

Better Business Bureau Report issued December 2015
Better Business Bureau Report expires December 2016

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: The City Mission
Address: 5310 Carnegie Ave.
  Cleveland, OH 44103-4360
Phone: 216-431-3510
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1913, Ohio
Affiliates: None
Stated Purpose: Providing help and hope to all people through the transforming power of God's love.

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Evaluation Conclusions


The City Mission (TCM) meets the 20 Standards for Charity Accountability.
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The City Mission serves men and women who are homeless or in crisis, providing an array of services designed to empower and equip them to overcome chronic issues and achieve a positive and productive future. We also provide Inmate Outreach Services to inmates throughout the state. For a complete description of all the programs offered at The City Mission please visit the web page

For the fiscal year ended September 30, 2013, TCM's program expenses were:

Laura's Home 2,321,631
Crossroads 1,958,756
Pathways 862,454
Internship Ministry 424,419
Total Program Expenses: $5,567,260
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Chief Executive : Richard Trickel, Chief Executive Officer

Chair of the Board: Mark Alder
Chair's Profession / Business Affiliation: Gallagher Benefits Services

Board Size: 25

Paid Staff Size: 58

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

direct mail, telephone, invitations to fund raising events, print advertisements, radio, grant proposals, internet, planned giving arrangements
Fund raising costs were 11% of related contributions. (Related contributions, which totaled $5,453,880, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on TCM's audited financial statements for the fiscal year ended September 30, 2013.

Source of Funds  
Contributions 5,378,292
Other 97,931
Events 75,588
Interest and Dividend 11,767
Realized and Unrealized Gains on Investments 7,546
Realized Loss on Sale of Property and Equipment -7,841
Total Income $5,563,283


Uses of Funds as a % of Total Expenses

Programs: 87%  Fund Raising: 9%  Administrative: 3%  Other Expenses: 1%

Total income $5,563,283
Program expenses $5,567,260
Fund raising expenses 582,118
Administrative expenses 176,117
Other Expenses 38,300
Total expenses $6,363,795
Expenses in Excess of Income (800,512)
Beginning net assets 10,731,303
Ending net assets 10,007,391
Total liabilities 845,632
Total assets $10,853,023

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This report is not to be used for fund raising or promotional purposes.

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