Better Business Bureau Report for
Personal Counseling Service, Inc.

Better Business Bureau Report issued December 2016
Better Business Bureau Report expires December 2018

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Personal Counseling Service, Inc.
Address: 1205 Applegate Lane
  Clarksville, IN 47129
Phone: 812-283-8383
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1977, Indiana
Affiliates: None
Stated Purpose: To offer assistance to all persons desiring to achieve wellness of body, mind, and spirit.

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Evaluation Conclusions


Personal Counseling Service, Inc. meets the 20 Standards for Charity Accountability.
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Personal Counseling Service provides outpatient mental health services to 12 counties in Indiana and four counties in Kentucky. The agency is based out of Clark County, but have satellite offices in Seymour and Louisville. Sixty-one percent of the individuals they serve are children or youth and 53% are at or below the federal poverty guideline. Their services include mental health counseling, addictions counseling, trauma counseling, veteran counseling, music therapy, play therapy, pastoral counseling, and outreach programs including Clergy Congregation Care and a children's community choir. In 2015, the agency saw roughly 2,489 individuals not including family members or those seen through outreach programs.

For the fiscal year ended December 31, 2015, Personal Counseling Service, Inc.'s program expenses were:

Program Services 636,274
Total Program Expenses: $636,274
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Chief Executive : Doug Drake, President & CEO

Chair of the Board: Steve Santana
Chair's Profession / Business Affiliation: Logistics Manager - UPS

Co-Chair of the Board : Cornelius Mance

Chair's Profession / Business Affiliation: Agent, New York Life Insurance Company

Board Size: 14

Paid Staff Size: 19

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

Direct mail, invitations to fund raising events, print advertisements, grant proposals, internet.

In addition, Personal Counseling Service is a Metro United Way agency.

Fund raising costs were 9% of related contributions. (Related contributions, which totaled $205,688, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Personal Counseling Service, Inc.'s audited financial statements for the fiscal year ended December 31, 2015.

Ending net assets as reported below include $406,138 in unrestricted net assets and $16,835 in temporarily restricted net assets.

Total assets as reported include $675,847 invested in land, building and equipment, net of debt.

Source of Funds  
Program fees 465,712
Contributions & Grants 158,557
Special Event Income 64,273
Loss on sale of land -12,749
Special Event Expense -17,142
Total Income $658,651


Uses of Funds as a % of Total Expenses

Programs: 82%  Fund Raising: 2%  Administrative: 16% 

Total income $658,651
Program expenses $636,274
Fund raising expenses 18,389
Administrative expenses 121,421
Total expenses $776,084
Expenses in Excess of Income (117,433)
Beginning net assets 540,406
Ending net assets 422,973
Total liabilities 333,126
Total assets $756,099

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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