Better Business Bureau Report for
Personal Counseling Service, Inc.

Better Business Bureau Report issued December 2014
Better Business Bureau Report expires December 2016

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Personal Counseling Service, Inc.
Address: 1205 Applegate Lane
  Clarksville, IN 47129
Phone: 812-283-8383
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1977, Indiana
Affiliates: None
Stated Purpose: To offer assistance to all persons desiring to achieve wellness of body, mind, and spirit.

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Evaluation Conclusions


Personal Counseling Service, Inc. meets the 20 Standards for Charity Accountability.
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Personal Counseling Service offers a wide range of Mental wellness services as well as coaching, consulting and Clergy & Congregational Care. Our services include: --Individual Therapy --Couple Therapy --Pre-marital counseling --Marriage & Family Therapy --Group Therapy --Play Attention Therapy --ADHD Programs --Adult Psycho educational Groups --Youth Groups --Psychological testing --Music Therapy ---Post Traumatic Stress Disorder ---Eating disorders ---Bullying --Depression/anxiety Other services programs and services include --Parenting skills classes --Leadership, Clergy & Transition Coaching --Clergy, Congregation Care Program --Resource services to business and industry that include Employee Assistance Programs, Robbery Survivor Support Groups, Wellness Programs, Management Training, and Faith Planning for churches. --Training programs in pastoral counseling and marriage and family therapy --Supervision for marriage & family therapist's seeking licensure. Sixty-one percent of the agency's clients are children and youth while 47% are at or below the federal poverty guidelines. PCS accepts most insurance, Indiana Medicaid and have an adjusted fee scale. The agency serves the following Indiana counties: Clark, Floyd, Harrison, Washington, Scott, Jefferson Jackson, Jennings, and Crawford counties. Kentucy counties include: Jefferson, Oldham, Meade, and Bullitt counties.

For the fiscal year ended December 31, 2014, Personal Counseling Service, Inc.'s program expenses were:

Counseling 551,338
Total Program Expenses: $551,338
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Chief Executive : Doug Drake, President & CEO

Chair of the Board: Tonya Fischer
Chair's Profession / Business Affiliation: City of New Albany Economic Development

Co-Chair of the Board : Norman Melhiser

Chair's Profession / Business Affiliation: Retired CPA

Board Size: 15

Paid Staff Size: 17

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

Methods of fund raising include invitations to fund raising events, print advertisements, grant proposals, and internet appeals.

In addition, Personal Counseling Service is a Metro United Way member agency.

Fund raising costs were 28% of related contributions. (Related contributions, which totaled $178,735, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Personal Counseling Service, Inc.'s audited financial statements - consolidated for the fiscal year ended December 31, 2014.

Ending net assets as reported below include $522,999 in unrestricted net assets and $17,407 in temporarily restricted net assets.

Total assets as reported include $753,730 invested in land, building and equipment, net of debt.

Source of Funds  
Program fees 392,888
Contributions & Grants 130,752
Special event Income 47,983
Total Income $571,623


Uses of Funds as a % of Total Expenses

Programs: 77%  Fund Raising: 7%  Administrative: 16% 

Total income $571,623
Program expenses $551,338
Fund raising expenses 49,466
Administrative expenses 114,835
Total expenses $715,639
Expenses in Excess of Income (144,016)
Beginning net assets 684,422
Ending net assets 540,406
Total liabilities 300,670
Total assets $841,076

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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