Better Business Bureau Report for
Canaan Community Development Center

Better Business Bureau Report issued July 2018
Better Business Bureau Report expires July 2019

Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...

Find out more about this charity:

Back To Top

Charity Contact Information

Name: Canaan Community Development Center
Address: 2840 Hikes Lane
  Louisville , KY 40218
Phone: 502-776-6369
Web Address:
Back To Top

Better Business Bureau Comments

Year, State Incorporated: 1993, Kentucky
Affiliates: None
Stated Purpose: To foster social and economic empowerment in underserved communities.

Back To Top

Evaluation Conclusions


Canaan Community Development Center does not meet the following 6 Standards for Charity Accountability.

Standard 1: Oversight of Operations and Staff - Organizations shall have a board of directors that provides adequate oversight of the charity's operations and its staff. Indication of adequate oversight includes, but is not limited to, regularly scheduled appraisals of the CEO's performance, evidence of disbursement controls such as board approval of the budget, fund raising practices, establishment of a conflict of interest policy, and establishment of accounting procedures sufficient to safeguard charity finances.

Canaan Community Development Center does not meet this Standard because its board of directors does not:

  • Have an approved conflict of interest policy. 

Standard 6: Board Policy on Effectiveness - Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.

Canaan Community Development Center does not meet this Standard because:

  • The board of directors does not have a written policy stating that, at least every two years, an appraisal be done assessing the organization’s performance and effectiveness and determining future actions required to achieve its mission.

Standard 7: Board Approval of Written Report on Effectiveness - Submit to the organization's governing body, for its approval, a written report that outlines the results of the aforementioned performance and effectiveness assessment and recommendations for future actions.

Canaan Community Development Center does not meet this Standard because:

  • It has not completed an effectiveness assessment in the last two years. 

Standard 16: Annual Report - Have an annual report available to all, on request, that includes: (a) the organization's mission statement, (b) a summary of the past year's program service accomplishments, (c) a roster of the officers and members of the board of directors, (d) financial information that includes (i) total income in the past fiscal year, (ii) expenses in the same program, fund raising and administrative categories as in the financial statements, and (iii) ending net assets.

Canaan Community Development Center does not meet this standard because:

  • The organization does not produce an Annual Report. 

Standard 17: Web Site Disclosures - Include on any charity websites that solicit contributions, the same information that is recommended for annual reports, as well as the mailing address of the charity and electronic access to its most recent IRS Form 990.

Canaan Community Development Center does not meet this Standard because the organization's website does not include: 

  • A current Annual Report with the information required in Standard 16 (mission statement, summary of past year's accomplishments, roster of the officers and members of the board, financial info that includes A) total income, expenses in the categories of program, fund raising and administrative and ending net assets). 
  • Electronic access to the organization’s most recent IRS Form 990.

Standard 18: Privacy for Written Appeals & Internet Privacy - Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

Canaan Community Development Center does not meet this Standard because the privacy policy on this website,does not iinclude: 

  • A website privacy policy. 
In addition, the Louisville Better Business Bureau requested but did not receive complete information on the organization’s finances and is unable to verify the organization's compliance with Standard 11.
Canaan Community Development Center meets the remaining 13 Standards for Charity Accountability.
Back To Top



Canaan Community Development Center offers a social program that deals with youth educational services called Sons of Issachar Academy. It also offers community wellness services through its Hope Wellness Center. The organization offers a quality of life enrichment program for seniors 50 and older called Vintage Club. The Center also offers economic development projects throughout the community with a special focus on entrepreneurship and wealth building.

For the fiscal year ended December 31, 2016, Canaan Community Development Center's program expenses were:

Program Services 256,454
Total Program Expenses: $256,454
Back To Top



Chief Executive : Terra Leavell, Executive Director

Chair of the Board: Dr. Walter Malone Jr.
Chair's Profession / Business Affiliation: Pastor

Board Size: 9

Paid Staff Size: 2

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
Back To Top

Fund Raising


Method(s) Used:

Grant proposals.

In addition, Canaan Community Development Center is a Metro United Way agency.

Fund raising costs were 0% of related contributions. (Related contributions, which totaled $253,436, are donations received as a result of fund raising activities.)
Back To Top

Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
Back To Top



The following information is based on Canaan Community Development Center's IRS Form 990 for the fiscal year ended December 31, 2016.

Ending net assets as reported below are unrestricted net assets.

Total assets as reported include $16,493 invested in land, buildings, and equipment, net.

Source of Funds  
Contributions and grants 253,436
Program service revenue 36,934
Total Income $290,370


Uses of Funds as a % of Total Expenses

Programs: 86%    Administrative: 14% 

Total income $290,370
Program expenses $256,454
Fund raising expenses
Administrative expenses 41,309
Total expenses $297,763
Expenses in Excess of Income (7,393)
Beginning net assets 536,590
Ending net assets 529,197
Total liabilities 26,015
Total assets $555,212

Back To Top

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

Send to:

What is an Accredited Charity