Better Business Bureau Report for

Better Business Bureau Report issued October 2016
Better Business Bureau Report expires December 2018

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: WaterStep
Address: 625 Myrtle Street
  Louisville, KY 40208
Phone: 502-568-6342
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1994, Kentucky
Affiliates: None
Stated Purpose: WaterStep, formerly EDGE Outreach, trains, equips, and mobilizes ordinary people in sustainable solutions for clean water, health and hygiene, and sanitation, around the world. The agency works with individuals and organizations offering hands on training in scalable water solutions and hand pump repair.

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Evaluation Conclusions


WaterStep meets the 20 Standards for Charity Accountability.
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WaterStep, formerly EDGE Outreach, is a non-profit organization whose mission is to provide safe, reliable water to improve the health and welfare of communities in developing countries. The organization cares about the disease and death caused by the shortage of clean water, and the agency devotes its efforts to helping relieve that shortage, liter by liter, one community at a time. The tools and training the agency has developed offer dramatic, life-saving improvements under difficult circumstances, whether working in communities struggling to satisfy their day-to-day needs or working in acute disaster relief situations.

For the fiscal year ended December 31, 2016, WaterStepWaterStep 's program expenses were:

Safe water project 147,420
Safe water product sales 141,474
Safe water trips 132,095
Safe water training/education 87,581
Disaster relief 81,745
Total Program Expenses: $590,315
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Chief Executive : Mark Hogg, Chief Executive Officer

Chair of the Board: John Huber
Chair's Profession / Business Affiliation: Retired

Co-Chair of the Board : Christian Condit

Chair's Profession / Business Affiliation: Louisville Granite Business

Board Size: 9

Paid Staff Size: 15

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

Direct mail, invitations to fund raising events, grant proposals, cause-related marketing
Fund raising costs were 31% of related contributions. (Related contributions, which totaled $750,639, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on WaterStep's audited financial statements for the fiscal year ended December 31, 2016.

Ending net assets include $959,293 in unrestricted net assets and $268,026 in temporarily restricted net assets.

Total assets as reported include $782,437 invested in property and equipment, net.

Source of Funds  
Contributions 360,234
Shoes for water 222,803
Product sales 90,383
Grants 89,000
Safe water trips 69,000
In-kind contributions 55,835
Fund raising events, net 12,632
Miscellaneous income 10,135
Training and education 3,064
Investment income 607
Total Income $913,693


Uses of Funds as a % of Total Expenses

Programs: 60%  Fund Raising: 24%  Administrative: 16% 

Total income $913,693
Program expenses $590,315
Fund raising expenses 235,118
Administrative expenses 156,723
Total expenses $982,156
Expenses in Excess of Income (68,463)
Beginning net assets 1,295,782
Ending net assets 1,227,319
Total liabilities 40,278
Total assets $1,267,597

The BBB has determined that the organization's use of funds is reasonable even though the organization's program service expense ratio was under the 65% requirement in Standard 8. The BBB notes that the organization has met the standard in prior years and has advised the BBB that it anticipates full compliance with Standard 8 going forward.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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