Better Business Bureau Report for
Operation Parent

Better Business Bureau Report issued August 2018
Better Business Bureau Report expires August 2019

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Operation Parent
Address: 1350 N. Hwy 393
  LaGrange, KY 40031
Phone: 502-265-9045
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 2005, Kentucky
Affiliates: None
Stated Purpose: Operation Parent's mission is to provide on-going education, support and hope to those raising teens and pre-teens in today’s culture.

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Evaluation Conclusions


Operation Parent meets the 20 Standards for Charity Accountability.
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Operation Parent is a parent-driven organization providing comprehensive prevention education and support resources for parents, caregivers, and organizations responsible for raising and guiding teens and preteens. The nonprofit understands what it’s like for parents who struggle with walking the everyday tightrope of “What’s the right thing to do?” They get it, and they can help. Operation Parent started when the founders, as parents, needed help and couldn’t find one central source for practical information on the tough day-to-day issues. From that, the organization was born. A platform sourced with the “must know” material for anyone raising preteens and teens today, curated from their own experiences as parents and leading experts in their respective fields. The organization’s goal is to provide parenting resources to raise awareness, and to engage parents and their children in thoughtful, open and productive communication on today’s toughest parenting issues.

For the fiscal year ended December 31, 2017, Operation Parent's program expenses were:

Program Services 109,432
Total Program Expenses: $109,432
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Chief Executive : Jean Schumm, President and CEO

Highest Paid Executive: Mary Beth Uberti,Director of Program Development
Compensation*: $29,404

Chair of the Board: Rob Houchens
Chair's Profession / Business Affiliation: CPA / Indiana Caverns

Board Size: 8

Paid Staff Size: 5

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

Direct mail, invitations to fund raising events, grant proposals, internet, cause-related marketing
Fund raising costs were 17% of related contributions. (Related contributions, which totaled $176,511, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Operation Parent's IRS Form 990 for the fiscal year ended December 31, 2017.

Ending net assets as reported below are unrestricted net assets.

Total assets as reported include $5,320 invested in land, buildings, and equipment, net.

Source of Funds  
Contributions and Grants 176,511
Handbook and other product sales, net 74,857
Total Income $251,368


Uses of Funds as a % of Total Expenses

Programs: 55%  Fund Raising: 16%  Administrative: 29% 

Total income $251,368
Program expenses $109,432
Fund raising expenses 30,859
Administrative expenses 58,187
Total expenses $198,478
Income in Excess of Expenses 52,890
Beginning net assets 50,171
Ending net assets 100,233
Total liabilities 4,089
Total assets $104,322

BBB has determined that program expenses are reasonable relative to Standard 8.

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