Better Business Bureau Report for
Family & Children's Place

Better Business Bureau Report issued December 2015
Better Business Bureau Report expires December 2017

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

Find out more about this charity:

Back To Top

Charity Contact Information

Name: Family & Children's Place
Address: 525 Zane Street
  Louisville, KY 40203
Phone: 502-893-3900
Web Address:
Back To Top

Better Business Bureau Comments

Formerly known as:Family & Children First
Family Place

Year, State Incorporated: 1889, Kentucky
Affiliates: None
Stated Purpose: We protect and heal children and families.

Back To Top

Evaluation Conclusions


Family & Children's Place meets the 20 Standards for Charity Accountability.
Back To Top



Family & Children’s Place programs and services include: Child & Family Services provides individual, family, group and school-based counseling, using evidence-based, proven interventions for children and family members who have experienced trauma. Child & Family Services helped more than 1,200 families in 2014. The Kosair Charities Child Advocacy Center is the only comprehensive, child-friendly treatment and evaluation center in the Louisville area for sexually abused children. The center provided medical examinations, forensic interviews, mental health assessments and counseling to more than 1,300 children with an average age of 13 in 2014. Family & School Services provide family centered help to improve academic success and strengthen families while building character, social competency and bolstering relationships between the student, family and school. Last year, 83 percent of targeted children improved their academic performance. HANDS is a voluntary intensive home visitation program for new or expectant parents that helps foster healthy pregnancies and births, stable child growth and development, safe homes and self-sufficient families. In 2014, 96 percent of children enrolled achieved developmental milestones. Family Stabilization Program keeps families out of the homeless shelter system, helps families locate housing or remain in their homes, and ensures families do not face the risk of homelessness again. Nearly 95 percent of families served in 2014 came out of immediate risk of homelessness. PAL Coalition works to reduce drug usage by young people in the 7th Street corridor (Park Hill, Algonquin and Old Louisville) of central Louisville. PAL, in collaboration with area organizations and residents, helps spread a drug free message, helping youth become powerful leaders.

For the fiscal year ended June 30, 2016, Family & Children's Place's program expenses were:

Child & Family Services 1,802,347
HANDS 1,576,085
Family Stabilization 849,857
Kosair Charities Child Advocacy Center 830,000
Family & School Services 285,844
PAL 139,362
Total Program Expenses: $5,483,495
Back To Top



Chief Executive : Pam Darnall, President and CEO

Chair of the Board: Steve Gutermuth
Chair's Profession / Business Affiliation: Managing director, Green Square Capital

Co-Chair of the Board : Tim Huval

Chair's Profession / Business Affiliation: SVP, chief human resources officer, Humana

Board Size: 27

Paid Staff Size: 117

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
Back To Top

Fund Raising


Method(s) Used:

Direct mail, telephone, invitations to fund raising events, grant proposals, internet, planned giving arrangements, cause-related marketing
Fund raising costs were 16% of related contributions. (Related contributions, which totaled $3,540,601, are donations received as a result of fund raising activities.)
Back To Top

Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
Back To Top



The following information is based on Family & Children's Place's audited financial statements for the fiscal year ended June 30, 2016.

Ending net assets as reported below include $2,987,703 in unrestricted net assets, $1,542,691 in temporarily restricted net assets, and $1,240,798 in permanently restricted net assets.

Total assets as reported below include $8,356,355 invested in property, land, and equipment.

Source of Funds  
Service revenues and other contracts 2,389,903
Metro United Way 1,230,237
Federal financial assistance 1,184,731
Contributions and grants 1,089,542
Rental and other income 131,664
Investment income 63,268
Special events 36,091
Decrease in beneficial interest -1,475
Net realized and unrealized losses on investments -45,348
Total Income $6,078,613


Uses of Funds as a % of Total Expenses

Programs: 82%  Fund Raising: 9%  Administrative: 9% 

Total income $6,078,613
Program expenses $5,483,495
Fund raising expenses 567,523
Administrative expenses 581,970
Total expenses $6,632,988
Expenses in Excess of Income (554,375)
Beginning net assets 6,997,994
Ending net assets 5,762,192
Total liabilities 8,174,169
Total assets $13,936,361

This report was originally issued in December 2015. Financial info was updated in March 2017.

Back To Top

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

Send to:

What is an Accredited Charity