Better Business Bureau Report for
Family & Children's Place

Better Business Bureau Report issued December 2017
Better Business Bureau Report expires December 2019

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Family & Children's Place
Address: 525 Zane Street
  Louisville, KY 40203
Phone: 502-893-3900
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1889, Kentucky
Affiliates: None
Stated Purpose: Family & Children's Place protects and heals children and families from violence, abuse, exploitation and neglect.

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Evaluation Conclusions


Family & Children's Place meets the 20 Standards for Charity Accountability.
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Family & Children’s Place programs and services include: 1) Child & Family Services: Provides individual, family, group and school-based counseling, using evidence-based, proven interventions for children and family members who have experienced trauma. Child & Family Services helped more than 1,200 families in 2014. 2) The Kosair Charities Child Advocacy Center is the only comprehensive, child-friendly treatment and evaluation center in the Louisville area for sexually abused children. The center provided medical examinations, forensic interviews, mental health assessments and counseling to more than 1,300 children with an average age of 13 in 2014. 3) Family & School Services: Provides family centered help to improve academic success and strengthen families while building character, social competency and bolstering relationships between the student, family and school. Last year, 83 percent of targeted children improved their academic performance. 4) HANDS: This is a voluntary intensive in-home visitation program for new or expectant parents that helps foster healthy pregnancies and births, stable child growth and development, safe homes and self-sufficient families. In 2014, 96 percent of children enrolled achieved developmental milestones. 5) PAL Coalition: This program works to reduce drug usage by young people in the 7th Street corridor (Park Hill, Algonquin and Old Louisville) of central Louisville. PAL, in collaboration with area organizations and residents, helps spread a drug free message, helping youth become powerful leaders.

For the fiscal year ended June 30, 2017, Family & Children's Place program expenses were:

Child & Family Services 1,824,695
HANDS 1,604,788
Kosair Charities Child Advocacy Center 916,346
Family Stabilization 909,401
Family & School Services 342,330
Shared services 264,000
PAL program 168,351
Total Program Expenses: $6,029,911
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Chief Executive : Pam Darnall, President and CEO

Chair of the Board: Doug Haynes
Chair's Profession / Business Affiliation: Attorney

Co-Chair of the Board : Terrence Spence

Chair's Profession / Business Affiliation: HR vice president

Board Size: 27

Paid Staff Size: 110

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

Direct mail, telephone, invitations to fund raising events, grant proposals, internet, planned giving arrangements, cause-related marketing.

In addition, Family & Children's Place is a Metro United Way member agency.

Fund raising costs were 16% of related contributions. (Related contributions, which totaled $3,672,227, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Family & Children's Place's audited financial statements for the fiscal year ended June 30, 2017.

Ending net assets as reported below include $3,541,298 in unrestricted net assets, $1,281,276 in temporarily restricted net assets, and $1,265,668 in permanently restricted net assets.

Total assets as reported below include $8,069,776 invested in property, land, and equipment.

Source of Funds  
Service revenue and other contracts 2,304,096
Federal financial assistance 1,439,163
Contributions and Grants 1,176,258
Metro United Way 1,028,789
Rental and other income 158,844
Net realized and unrealized gains on investments 135,168
Investment Income 38,005
Special Events 28,017
Increase in beneficial interest 3,745
Total Income $6,312,085


Uses of Funds as a % of Total Expenses

Programs: 84%  Fund Raising: 8%  Administrative: 8% 

Total income $6,312,085
Program expenses $6,029,911
Fund raising expenses 589,569
Administrative expenses 611,985
Total expenses $7,231,465
Expenses in Excess of Income (919,380)
Beginning net assets 5,762,192
Other Changes in Net Assets 1,245,430
Ending net assets 6,088,242
Total liabilities 7,335,222
Total assets $13,423,464

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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