Better Business Bureau Report for
Goodwill Industries of Kentucky

Better Business Bureau Report issued December 2017
Better Business Bureau Report expires December 2019

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: Goodwill Industries of Kentucky
Address: 1325 South 4th Street
  Louisville, KY 40208
Phone: 502-272-1700
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1923, Kentucky
Affiliates: None
Stated Purpose: Goodwill Industries of Kentucky helps people with disabilities or other disadvantages achieve and maintain employment to gain a better quality of life.

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Evaluation Conclusions


Goodwill Industries of Kentucky meets the 20 Standards for Charity Accountability.
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Goodwill Industries of Kentucky was established in 1923 and in its 94-year history, the organization has helped people throughout Kentucky with disabilities or other challenges achieve and maintain employment to gain a better quality of life. The organization operates 64 stores that provide employment and training opportunities. In addition to retail sales, these operations provide employment and job training as well as generate funds for other programs such as Goodwill Works Kentucky and Cars to Work to ultimately help people achieve and maintain gainful employment.

For the fiscal year ended September 30, 2016, Goodwill Industries of Kentucky's program expenses were:

Program Services 44,365,836
Total Program Expenses: $44,365,836
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Chief Executive : Amy Luttrell, President and CEO

Chair of the Board: Linda Scholl Cowan
Chair's Profession / Business Affiliation: Attorney

Board Size: 15

Paid Staff Size: 1080

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

Methods of fund raising include direct mail, invitations to fundraising events, print advertisements, television, radio, grant proposals, internet and cause-related marketing. In addition, Goodwill also generates revenue from the sale of donated goods that are sold through a network of thrift stores it operates.
Fund raising costs were 4% of related contributions. (Related contributions, which totaled $16,359,635, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Goodwill Industries of Kentucky's audited financial statements for the fiscal year ended September 30, 2016.

Ending net assets as reported below include $89,596,572 in unrestricted net assets, $101,688 in temporarily restricted net assets, and $230,305 in permanently restricted net assets.

Total assets as reported include $68,358,997 invested in property and equipment, net.

Source of Funds  
Margin on Sales of Donated and Purchased Goods 32,927,323
Direct Public support 16,359,635
Agency revenue 7,014,500
Other revenue (interest income, permanently restricted net assets, miscellaneous revenue) 268,587
Total Income $56,570,045


Uses of Funds as a % of Total Expenses

Programs: 88%  Fund Raising: 1%  Administrative: 11%  Other Expenses: Less than 1%

Total income $56,570,045
Program expenses $44,365,836
Fund raising expenses 691,221
Administrative expenses 5,523,442
Other Expenses 100,480
Total expenses $50,680,979
Income in Excess of Expenses 5,889,066
Beginning net assets 84,039,499
Ending net assets 89,928,565
Total liabilities 35,471,566
Total assets $125,400,131

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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