Better Business Bureau Report for
Highlands Community Ministries, Inc.

Better Business Bureau Report issued March 2014
Better Business Bureau Report expires September 2016

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Highlands Community Ministries, Inc.
Address: 1228 E. Breckinridge Street
  Louisville, KY 40204
Phone: 502-451-3695
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1970, Kentucky
Affiliates: None
Stated Purpose: The purpose of Highlands Community Ministries is to provide a ministry to persons in the Highlands area of Louisville and to provide programs and activities which will foster human and spiritual growth and development without regard to race or creed.

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Evaluation Conclusions


Highlands Community Ministries, Inc. (HCM) meets the 20 Standards for Charity Accountability.
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Highlands Community Ministries programs include child and adult day care, a wide array of community based services for the elderly, emergency financial assistance and a food pantry for low income individuals and families, recreational and leisure activities for children, youth, and adults, neighborhood development services, and subsidized housing for low income elderly and handicapped persons.

For the fiscal year ended June 30, 2012, HCM's program expenses were:

St. Paul Douglas Blvd Day Care 1,024,394
Eastern Star Home 840,594
Outreach Program for Older Persons 193,678
Central office programs 179,382
Adult day program 170,289
Individual and family assistance 131,801
Other 71,139
Highland Youth Recreation 45,326
Total Program Expenses: $2,656,603
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Chief Executive : Troy D. Burden, Executive Director

Chair of the Board: Dr. Maureen Norris
Chair's Profession / Business Affiliation: University Professor

Co-Chair of the Board : David Gibson

Chair's Profession / Business Affiliation: Retired managment

Board Size: 30

Paid Staff Size: 92

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

Highlands Community Ministries is an association of congregations in the Highlands neighborhood and receives financial support from each member congregation. Other sources of revenue include direct mail, radio and website appeals, an annual campaign, special events, grants, and planned giving arrangements.

direct mail, invitations to fund raising events, radio, grant proposals, planned giving arrangements

Fund raising costs were 1% of related contributions. (Related contributions, which totaled $573,807, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on HCM's audited financial statements for the fiscal year ended June 30, 2012.

Ending net assets include $202,286 in assets designated for fringe benefits and $2,616,253 in undesignated assets.

Source of Funds  
Fees 2,107,666
Grants 218,211
Program income and subsidies 157,596
Unrestricted gifts 91,435
Church pledges 66,240
Misc 43,323
Restricted gifts 40,325
Earnings on Investments 20,768
Total Income $2,745,564


Uses of Funds as a % of Total Expenses

Programs: 94%  Fund Raising: Less than 1%  Administrative: 6% 

Total income $2,745,564
Program expenses $2,656,603
Fund raising expenses 7,900
Administrative expenses 158,852
Total expenses $2,823,355
Expenses in Excess of Income (77,791)
Beginning net assets 2,861,304
Other Changes in Net Assets 35,026
Ending net assets 2,818,539
Total liabilities 122,840
Total assets $2,941,379

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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