Better Business Bureau Report for
Highlands Community Ministries, Inc.

Better Business Bureau Report issued November 2017
Better Business Bureau Report expires November 2018


Does not meet one or more standards
This charity does not meet one or more of the 20 standards for Charity Accountability. Find out more...


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Charity Contact Information

Name: Highlands Community Ministries, Inc.
Address: 1228 E. Breckinridge Street
  Louisville, KY 40204
Phone: 502-451-3695
Web Address: www.hcmlouisville.org
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Better Business Bureau Comments

Year, State Incorporated: 1970, Kentucky
Affiliates: None
Stated Purpose: The purpose of Highlands Community Ministries is to provide a ministry to persons in the Highlands area of Louisville and to provide programs and activities which will foster human and spiritual growth and development without regard to race or creed.

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Evaluation Conclusions

              

Highlands Community Ministries, Inc. (HCM) does not meet the following Standard for Charity Accountability.

Standard 18: Privacy for Written Appeals & Internet Privacy - Address privacy concerns of donors by (a) providing in written appeals, at least annually, a means (e.g., such as a check off box) for both new and continuing donors to inform the charity if they do not want their name and address shared outside the organization, (b) providing a clear, prominent and easily accessible privacy policy on any of its websites that tells visitors (i) what information, if any, is being collected about them by the charity and how this information will be used, (ii) how to contact the charity to review personal information collected and request corrections, (iii) how to inform the charity (e.g., a check off box) that the visitor does not wish his/her personal information to be shared outside the organization, and (iv) what security measures the charity has in place to protect personal information.

HCM does not meet this Standard because the privacy policy on this website, www.hcmlouisville.org does not indicate:

  • What personal information is being collected and how it will be used.
  • How to contact the charity to review personal information that is collected and request corrections.
  • How to inform the charity that the visitor does not want his/her information shared with others.
Highlands Community Ministries, Inc. (HCM) meets the remaining 19 Standards for Charity Accountability.
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Programs

              

Highlands Community Ministries programs include child and adult day care, a wide array of community based services for the elderly, emergency financial assistance and a food pantry for low income individuals and families, recreational and leisure activities for children, youth, and adults, neighborhood development services, and subsidized housing for low income elderly and handicapped persons.

For the fiscal year ended September 30, 2015, HCM's program expenses were:

  
St. Paul Douglas Blvd Day Care 1,200,531
Eastern Star Home 933,971
Outreach Older Persons 272,011
Central office 206,951
Adult Day 200,135
Individual and Family Assistance 168,217
Highland Youth Recreation 69,790
Other 11,146
Total Program Expenses: $3,062,752
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Governance

              

Chief Executive : Troy D Burden, Executive Director
Compensation*: 
$85,000

Chair of the Board: Patricia Willis
Chair's Profession / Business Affiliation: Dentist

Board Size: 33

Paid Staff Size: 96

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising

              

Method(s) Used:

Highlands Community Ministries is an association of congregations in the Highlands neighborhood and receives financial support from each member congregation. Other sources of revenue include direct mail, radio and website appeals, an annual campaign, special events, grants, and planned giving arrangements.


Fund raising costs were 1% of related contributions. (Related contributions, which totaled $405,953, are donations received as a result of fund raising activities.)
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Tax Status

              

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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Financial

              

The following information is based on HCM's audited financial statements for the fiscal year ended September 30, 2015.

Ending net assets include $1,667,673 in operating assets, $261,194 in assets designated for fringe benefits and $973,626 in a Quasi-Endowment Fund.

Source of Funds  
Fees 2,436,458
earnings, invested funds 278,903
Grants 246,416
Program Income 154,408
Gifts, unrestricted 79,411
Church Pledges 76,888
Misc 44,137
Gifts, restricted 3,238
Total Income $3,319,859


chart



Uses of Funds as a % of Total Expenses

Programs: 93%  Fund Raising: Less than 1%  Administrative: 7% 

Total income $3,319,859
Program expenses $3,062,752
Fund raising expenses 4,014
Administrative expenses 216,833
Total expenses $3,283,599
Income in Excess of Expenses 36,260
Beginning net assets 3,172,553
Other Changes in Net Assets (306,319)
Ending net assets 2,902,494
Total liabilities 173,164
Total assets $3,075,658


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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

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