Better Business Bureau Report for
Neighborhood House

Better Business Bureau Report issued December 2014
Better Business Bureau Report expires December 2016

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

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Charity Contact Information

Name: Neighborhood House
Address: 201 N. 25th Street
  Louisville, KY 40212
Phone: 502-774-2322
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1955, Kentucky
Affiliates: None
Stated Purpose: Neighborhood House is a private, non-profit community center in the Portland neighborhood of west Louisville. Our agency's mission is to provide individuals with opportunities to enhance the quality of their lives.

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Evaluation Conclusions


Neighborhood House meets the 20 Standards for Charity Accountability.
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In addition to serving as the community center of the Portland neighborhood, primary programs and services of Neighborhood House include: 1) Child Development Center - We provide a safe, nurturing, evidence-based learning environment for children ages 6 weeks through 12 years old. Our goal is to ensure Portland preschoolers, who traditionally have started school one-year behind their Jefferson County peers, start school assessed as "kindergarten-ready" and ready to succeed in school. 2) Youth Development Program - provides opportunities for youth ages 6-18 to learn character development skills, life skills and educational skills including career exploration, college planning, the arts, and civic responsibility. The goal is to provide educational enhancement opportunities to help break the cycle of poverty. We provide an environment where children and teens grow socially and developmentally while focusing on opportunities to improve their educational successes. Kids Cafe - provides any age child a nutritious meal five nights each week in addition to breakfast and lunch during the summer. 3) Four Seasons Senior Adult Program - Seniors are supported emotionally, physically and mentally by provision of nutritious lunches, social, physical and recreational activities, and educational workshops. Our senior adults are given a safe, positive alternative to the isolation that is common as people age. Our goal is to improve the quality of life for some of our city's most vulnerable senior adults. 4) Family Services - includes hosting many activities for our neighborhood as well as specific services to young adults, parents and families. Our Emergency Food Bank provides food assistance to individuals and families as well as a referral source for other services. Our Family Advocate provides individual coaching, assists with family engagement activities, and helps coordinate community and individual services for young adults, parents and families in our neighborhood. Our Family Coach provides individual and peer groups for economic stability. Through partnerships with other agencies, services such as wellness screenings, health workshops, family events, etc. are provided to our community at Neighborhood House.

For the fiscal year ended June 30, 2015, Neighborhood House's program expenses were:

Program Services 1,341,261
Total Program Expenses: $1,341,261
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Chief Executive : Pam Rice, Executive Director

Chair of the Board: James Rogers
Chair's Profession / Business Affiliation: COO of Hilliard Lyons

Board Size: 16

Paid Staff Size: 38

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Fund Raising


Method(s) Used:

Methods of fund raising include direct mail, invitations to fund raising events, grant proposals, and internet appeals.

In addition, Neighborhood House is a Metro United Way member agency.

Fund raising costs were 14% of related contributions. (Related contributions, which totaled $986,238, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on Neighborhood House's audited financial statements for the fiscal year ended June 30, 2015.

Ending net assets as reported below include $2,069,922 in unrestricted net assets and $591,167 in temporarily restricted net assets.

Total assets as reported include $2,112,896 invested in property, land, and equipment.

Source of Funds  
Contributions and grants 922,469
Program fees 413,753
Rental income, net 71,666
Special event income, net 63,769
Interest Income 83
Total Income $1,471,740


Uses of Funds as a % of Total Expenses

Programs: 79%  Fund Raising: 8%  Administrative: 13% 

Total income $1,471,740
Program expenses $1,341,261
Fund raising expenses 136,943
Administrative expenses 219,349
Total expenses $1,697,553
Expenses in Excess of Income (225,813)
Beginning net assets 2,886,902
Ending net assets 2,661,089
Total liabilities 99,722
Total assets $2,760,811

This report was originally issued in December 2014. Financial information was updated in March 2016.

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An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

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