Better Business Bureau Report for
New Hope Services

Better Business Bureau Report issued May 2018
Better Business Bureau Report expires May 2020

This BBB Accredited charity meets all 20 Standards for Charity Accountability. Find out more...

Find out more about this charity:

Back To Top

Charity Contact Information

Name: New Hope Services
Address: 725 Wall Street
  Jeffersonville, IN 47130
Phone: 812-288-8248
Web Address:
Back To Top

Better Business Bureau Comments

Year, State Incorporated: 1958, Indiana
Affiliates: New Hope Development Services, Inc.
Stated Purpose: Provide services responsive to individual needs.

Back To Top

Evaluation Conclusions


New Hope Services meets the 20 Standards for Charity Accountability.
Back To Top



Based in Jeffersonville, Ind., New Hope Services has a rich history of meeting human services needs for the past 59 years. It is one of the largest and most successful nonprofit organizations in the region with services in 20 counties across Indiana. New Hope’s focus is in three primary divisions: Adult Services, Family Services, and Housing & Community Development. Clients include families, seniors, and adults with developmental disabilities. With 180 employees, the organization serves more than 14,000 individuals and families annually.

For the fiscal year ended June 30, 2017, New Hope Services's program expenses were:

Communitiy Housing Development 1,625,565
Healthy Families 1,429,689
Women, Infants, Children (WIC) 1,358,402
Habilitation & Placement 1,059,831
Rental Properties 704,959
CAPS Program 670,937
Work Services 513,048
Other Programs 284,002
Senior Care 119,430
Total Program Expenses: $7,765,863
Back To Top



Chief Executive : James A. Bosley, President & CEO

Chair of the Board: Pat Daily
Chair's Profession / Business Affiliation: Executive Vice President, New Washington State Bank

Board Size: 12

Paid Staff Size: 180

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
Back To Top

Fund Raising


Method(s) Used:

Direct mail, grant proposals, internet
Fund raising costs were 4% of related contributions. (Related contributions, which totaled $978,145, are donations received as a result of fund raising activities.)
Back To Top

Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
Back To Top



The following information is based on New Hope Services's audited financial statements - consolidated for the fiscal year ended June 30, 2017.

Ending net assets as reported below include $2,117,133 in unrestricted net assets and $4,742,693 in temporarily restricted net assets.

Total assets as reported include $13,231,861 invested in property and equipment, net.

Source of Funds  
Support from Gov't Agency: Program Service Fees 6,388,618
Support from Gov't Agency: Grants 1,432,460
Rental Properties 1,108,353
In-kind Revenue 790,416
Support from Gov't Agency: Taxes 630,883
Sheltered Workshop 288,164
Miscellaneous 225,988
Contributions 187,729
Gain on sale of property 32,499
Dividends + Interest 6,855
Total Income $11,091,965


Uses of Funds as a % of Total Expenses

Programs: 83%  Fund Raising: Less than 1%  Administrative: 17% 

Total income $11,091,965
Program expenses $7,765,863
Fund raising expenses 40,511
Administrative expenses 1,568,250
Total expenses $9,374,624
Income in Excess of Expenses 1,717,341
Beginning net assets 5,089,926
Other Changes in Net Assets 52,559
Ending net assets 6,859,826
Total liabilities 9,584,803
Total assets $16,444,629

Back To Top

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the BBB Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

Send to:

What is an Accredited Charity