Better Business Bureau Report for
The Center for Women and Families

Better Business Bureau Report issued December 2016
Better Business Bureau Report expires December 2018

This BBB Accredited charity meets all 20 Standards for Charity Accountability and is a Seal Holder. Find out more...

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Charity Contact Information

Name: The Center for Women and Families
Address: 927 South Second Street
  Louisville, KY 40203
Phone: 502-581-7200
Web Address:
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Better Business Bureau Comments

Year, State Incorporated: 1989, Kentucky
Affiliates: None
Stated Purpose: The Center for Women and Families helps victims of intimate partner abuse or sexual violence to become survivors through supportive services, community education and cooperative partnerships that foster hope, promote self-sufficiency and rebuild lives.

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Evaluation Conclusions


The Center for Women and Families meets the 20 Standards for Charity Accountability.
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The agency's history goes back 100 years. Beginning in 1912, women in Louisville provided shelter to victims of spousal abuse out of one room in the old YWCA. Today, the agency serves all victims of intimate partner violence and sexual assault, regardless of gender, sexual orientation, skin color, native language, immigration status, ethnicity, ability or economic class. Using an empowerment and education model, the agency provides comprehensive services designed to transform lives as clients move from victims to survivors and from dependency to self-sufficiency. The agency's integrated programs concurrently address domestic violence, sexual violence and economic hardship through emergency services, legal and medical advocacy, counseling, economic empowerment and housing assistance, and prevention education. Services are provided to clients in residence and individuals living in the community. The Center for Women and Families serves 9 counties (7 counties in Kentucky and 2 in Southern Indiana) with a population of 1.3 million people in the Metro Louisville area. In 2016, the agency reached a total of 12,738 people through our advocacy, counseling, education, prevention, information and referral services. The organization provided direct counseling and advocacy to 6,461 clients.

For the fiscal year ended June 30, 2016, The Center for Women and Families's program expenses were:

Advocacy and Support 1,899,350
Shelter Services 1,874,917
Prevention Services 676,716
Economic Success Program 78,623
Total Program Expenses: $4,529,606
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Chief Executive : Elizabeth Wessels-Martin, President and CEO

Chair of the Board: Ann Bauer
Chair's Profession / Business Affiliation: Bank

Board Size: 31

Paid Staff Size: 100

*Compensation includes annual salary and, if applicable, benefit plans, expense accounts, and other allowances.
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Fund Raising


Method(s) Used:

Direct mail, invitations to fund raising events, grant proposals, planned giving arrangements, cause-related marketing.

In addition, The Center for Women and Famiies is a Metro United Way member agency.

Fund raising costs were 10% of related contributions. (Related contributions, which totaled $4,423,283, are donations received as a result of fund raising activities.)
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Tax Status


This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
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The following information is based on The Center for Women and Families's audited financial statements for the fiscal year ended June 30, 2016.

Ending net assets as reported below include $13,368,289 in unrestricted net assets , $1,663,845 in temporarily restricted net assets, and $1,672,450 in permanently restricted net assets.

Unrestricted net assets include $6,938,876 in undesignated assets and $5,529,413 invested in land, building, and equipment.

The 2016 audit includes a note that states, in full, as follows:

"During the year ending June 30,2014 the Center sustained major water damage to its main building in Louisville, Kentucky. Based on the cost of the repairs, management believed that the assets should be analyzed for impairment. The analysis resulted in an impairment charge during 2016 of $6,033,157. The impairment charge represents the difference between the carrying value of the assets and their market value based on an appraisal performed, looking primarily at the comparable sales in the Louisville, Kentucky area.

The charge had no impact on the Organization's cash flow or its ability to generate cash flow in the future. For 2016, the impairment charge is included in the statement of activities under the caption 'Non-operating revenues and expenses.'"

Source of Funds  
Contributions and grants 3,302,501
Metro United Way 494,002
Capital campaign contributions 380,765
Investment income 310,897
Special events, net 246,015
Miscellaneous 87,643
Program and service fees 85,631
Realized/unrealized gains or losses -180,013
Total Income $4,727,441


Uses of Funds as a % of Total Expenses

Programs: 72%  Fund Raising: 7%  Administrative: 21% 

Total income $4,727,441
Program expenses $4,529,606
Fund raising expenses 434,246
Administrative expenses 1,295,703
Total expenses $6,259,555
Expenses in Excess of Income (1,532,114)
Beginning net assets 24,269,855
Other Changes in Net Assets (6,033,157)
Ending net assets 16,704,584
Total liabilities 4,639,704
Total assets $21,344,288

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